Shipping Policy

Shipping is free, everywhere, on every order. No thresholds, no minimum, no surprise at the last step. The price you see on the product page is the price you pay.

Your piece is printed at the production facility closest to your address rather than shipped from a single warehouse on the other side of the world. That is why it arrives faster than most art prints, and why it usually doesn’t cross a border at all.

How long it takes

There are two stages, and most orders complete both within 7–8 business days of ordering:

  • Printing: 1–3 business days. Each piece is produced individually and checked before it’s packed.
  • Delivery: the rest, depending on how far you are from the facility that printed your piece.

The estimated delivery date for your specific address is shown at checkout, before you pay. That estimate is the one to trust — it accounts for your location and the production facility handling your order, and it will be more precise than any range we can print here.

During launch periods and around the holidays, printing can take a little longer. If your order is going to be delayed beyond the estimate, we’ll write to you rather than let you wonder.

Tracking

You’ll receive a confirmation email with a tracking link as soon as your piece leaves the print house. If it hasn’t arrived within 48 hours of shipping, check your spam folder before writing to us — it’s usually there.

Where we ship

Worldwide, through production facilities across North America, Europe, Asia and Australia. Your order is routed to whichever one is closest to you.

Customs and import duties

Because your piece is printed in your own region, most orders never pass through customs and no import duties apply. If you order from a country where we don’t yet have a production partner, your order ships from the nearest available facility and customs charges may apply. Those are set by your country, not by us, and are the recipient’s responsibility.

Changing your order

Production starts quickly, so we can usually only change an order — address included — within a few hours of it being placed. Write to contact@inkandhalo.art as soon as you can. Once the piece is printed, the address is fixed.

If a parcel goes missing or arrives damaged

Send us a photo of the piece and the packaging within 30 days of delivery and we’ll reprint and reship at our cost. Nothing needs to be returned. Full detail on the Refund Policy page.

Anything else: contact@inkandhalo.art.