We're here to help — every step, every walk.
Got a question about your PAWSTEAD device, an order, or how to use it safely with your dog? Our small team reads every message and replies within
24 hours, Monday to Friday.
At PAWSTEAD, we built this product because we live with dogs too. So when you reach out, you're not talking to a faceless support desk — you're talking to people who genuinely want your dog (and your evenings, and your walks) to be calmer. Whether it's a question about your order, how to use the three modes, or just whether PAWSTEAD is the right fit for your pup, drop us a line below. We'll get back to you fast.
Contact form
You can also reach us at info@pawstead.co
Our promise: We reply to every message within 24 hours, Monday through Friday. Weekend messages are answered first thing Monday morning. If you don't hear back, check your spam folder — then email us again. We never ignore anyone.